{"id":28,"date":"2026-11-15T05:20:10","date_gmt":"2026-11-15T05:20:10","guid":{"rendered":"https:\/\/altiorconsult.online\/?page_id=28"},"modified":"2026-11-15T05:20:11","modified_gmt":"2026-11-15T05:20:11","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/altiorconsult.online\/?page_id=28","title":{"rendered":"Refund, Cancelation $ Service Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At\u00a0<strong>Altiora Consulting<\/strong>, we are committed to providing professional business consulting, strategic guidance, and personalized recommendations designed to help our clients move forward with confidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because our services involve dedicated time, professional expertise, research, and customized work, we have established the following policy to ensure transparency and fairness for every client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Nature of Our Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Altiora Consulting provides professional consulting services, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business General Consultation<\/li>\n\n\n\n<li>Business Strategy Sessions<\/li>\n\n\n\n<li>E-Commerce Website Audits<\/li>\n\n\n\n<li>Business Growth Consulting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our services may include consultations, strategic discussions, evaluations, recommendations, reports, and other customized deliverables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All purchases are for consulting services and are not physical products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We want every client to feel confident when purchasing our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Before Service Begins<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you request a cancellation before any consulting work has started, you may be eligible for a full refund, provided that the request is submitted within 48 hours of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If work has already begun, any refund will be evaluated based on the work completed and resources committed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>After Service Has Been Delivered<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once a consultation has been completed, a strategy session has taken place, or a customized audit, report, or other deliverable has been provided, the purchase is generally non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is because consulting services involve time, expertise, and work specifically allocated to each client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Partial Completion<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a service has been partially completed but not fully delivered, we may consider a partial refund depending on the amount of work completed and the circumstances of the request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Cancellation &amp; Rescheduling<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We understand that schedules can change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clients may request to reschedule a scheduled consultation by providing at least 24 hours&#8217; notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rescheduling requests submitted with less than 24 hours&#8217; notice may be subject to availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Missed appointments or failure to attend a scheduled consultation without prior notice may be considered a completed appointment and may not qualify for a refund or complimentary replacement session.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will make reasonable efforts to accommodate unexpected circumstances.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Service Satisfaction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to provide meaningful, professional, and actionable consulting services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe the service you received does not reasonably match the description provided at the time of purchase, please contact us within 7 calendar days of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will review your concern and may, at our discretion, offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clarification or additional explanation.<\/li>\n\n\n\n<li>Reasonable corrections to a delivered report or audit.<\/li>\n\n\n\n<li>An opportunity to address an identifiable service deficiency.<\/li>\n\n\n\n<li>Another appropriate resolution based on the circumstances.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any additional work beyond the original service scope may require a separate purchase or agreement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Scope of Services &amp; Results Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consulting services provide professional guidance, analysis, recommendations, and strategic direction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Altiora Consulting does not guarantee specific business results, revenue increases, sales performance, profitability, customer acquisition, or business growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business outcomes depend on many factors, including market conditions, implementation, competition, operational decisions, and individual circumstances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our recommendations are intended to support informed business decisions. Final business decisions and implementation remain the responsibility of the client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payment &amp; Refund Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All payments must be completed through the payment methods made available on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will generally be issued to the original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow approximately 5\u201310 business days for an approved refund to appear, depending on your payment provider or financial institution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable transaction fees or processing costs will be handled in accordance with applicable law and payment-provider rules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. How to Request a Refund or Service Review<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To submit a refund, cancellation, or service-related request, please contact us with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your full name.<\/li>\n\n\n\n<li>Your order number.<\/li>\n\n\n\n<li>The consulting service purchased.<\/li>\n\n\n\n<li>The date of purchase.<\/li>\n\n\n\n<li>A brief explanation of your request.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to review requests and respond within 3\u20135 business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Exceptions &amp; Applicable Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be excluded under applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds and cancellations will be handled in accordance with applicable federal and state consumer protection laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Policy Updates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Altiora Consulting reserves the right to update or modify this policy as our services and business practices evolve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any changes will be published on this page with an updated effective date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By purchasing a service through our website, you acknowledge that you have had the opportunity to review this Refund, Cancellation &amp; Service Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thank you for choosing Altiora Consulting.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Strategy \u00b7 Innovation \u00b7 Growth<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At\u00a0Altiora Consulting, we are committed to providing professional business consulting, strategic guidance, and personalized recommendations designed to help our clients [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/altiorconsult.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=28"}],"version-history":[{"count":1,"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":83,"href":"https:\/\/altiorconsult.online\/index.php?rest_route=\/wp\/v2\/pages\/28\/revisions\/83"}],"wp:attachment":[{"href":"https:\/\/altiorconsult.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}